Happy Dogs Training – Privacy Policy

Personal data collected through Happy Dogs is never shared unless explicit permission is granted. Happy Dogs is committed to protecting your personal data and will use any personal or sensitive data we collect from you in line with the General Data Protection Regulations (GDPR).

Customer data

We collect data from customers to help us plan, run and administer our training courses. When you sign up to a training course through Happy Dogs we may need to collect some of the following information on you:
  • Name
  • Email address
  • Phone number
  • Address
  • Bank details
This data will be used to organise and run our activities. If you give us your consent to do so, we may also use your contact details to send you information on upcoming events.

Website visitors

When a person visits our website we use cookie technology to collect and analyse anonymised data on how many people have visited, what pages they have looked at and other statistical information. You can find out more about cookies at http://www.allaboutcookies.org.

How can you update your data?

You can contact us at any time to update or correct the data we hold on you.

How long we will hold your data?

Our data retention policy is to review all data held on individuals regularly and remove data where we no longer have a legitimate reason to keep it.

What rights do you have?

Under the GDPR, you have the following rights over your data and its use:
  • The right to be informed about what data we are collecting on you and how we will use it
  • The right of access – you can ask to see the data we hold on you
  • The right to rectification – you can ask that we update or correct your data
  • The right to object – you can ask that we stop using your data for a particular purpose
  • The right to erasure – you can ask us to delete the data we hold on you
  • The right to restrict processing – you can ask that we temporarily stop using your data while the reason for its use or its accuracy are investigated
  • Though unlikely to apply to the data we hold and process on you, you also have rights related to portability and automated decision making (including profiling)
You can find out more about your rights on the Information Commission’s Office website.

What will we do if anything changes?

If we make changes to our privacy statements or processes we will post the changes on our website. Where the changes are significant, we may also choose to email individuals affected with the new details. Where required by law, will we ask for your consent to continue processing your data after these changes are made.